一、公司名称
I
Company Name: 北京维福德餐饮管理有限公司
Beijing Nutri-food Catering Management Co., Ltd.
二、公司简介
II Company Profile
北京维福德餐饮管理有限公司是成立于2013年的一家集现场供餐，预制配送，协议代管，加盟经营于一体的餐饮管理企业。是目前同行业中专业力量较强的一家。公司凭借雄厚的财力，物力遵循集中（零账期）采购的原则，可以采购到物美价廉的优质食品。以利于公司达到统一管理流程，不同项目点同单同质，最大限度的降低中间损耗环节，降低成本，还利于客户。使选择我们的客户可以得到更多的实惠和服务。维福德餐饮管理有限公司根据自己的经验和先进的，专业餐饮理念，正在逐步的扩大自己的市场份额。 Founded in 2013, Beijing Weifude Catering Management Co., Ltd. is a catering management enterprise integrating site meal, preparation and distribution, contractual agency and franchise business. It is, at present, a strongly professional enterprise within the same industry. By virtue of its abundant financial and material resources and in compliance with the principle of centralized purchase (zero account period), the Company can purchase the cheap and fine high-quality food, so as to facilitate the Company to achieve the unified management process, to ensure the homogeneity for the same order at different project sites and to maximize the reduction of the intermediate loss links to reduce the costs and benefit the customers, which can enable those choosing-us customers to get even more benefits and services. With its own experience and the advanced and professional catering concept, Beijing Weifude Catering Management Co., Ltd. has been gradually expanding its own market share.
公司自成立以来一直延续着“专业服务，诚信为本”的经营理念，用我们专业的力量配以科学的管理方法，迎和客户的需求使得我们的餐成为“放心餐，安心餐”。从餐的角度去配合客户的员工工作，提高企业的凝聚力。与客户达到双赢的目的。
Since its establishment, the Company has been following the operation philosophy of “professional service and good faith” to cope with the demand of customers with our profession accompanied by the scientific management methods, so as to make our meals become the “trustworthy meal and reassuring meal”. From the perspective of meal, it has been coordinating with the work on the employees of the customers to improve the enterprise cohesion, so as to achieve the goal of win-win with the customers.
随着我国在全球的经济地位不断地提高，新的一套科学管理理念体系正在形成。各企事业单位的领导层更是把精力和管理重点放到了日常的重要事务中去。维福德的存在就是使您不必再去为后勤这些琐事费心费力，集中精力做好事业，让您的单位可以良性发展更上一层楼。为此，维福德愿意与您携手进步打造共同的辉煌。
With the constant improvement of China’s economic status in the globe, a new set of scientific management concept systems are being formed. The managements of various enterprises and institutions have put their energy and management focus even more on the routine important affairs. The existence of Weifude would make you no longer need to bother and worry about such trivial things as logistics but concentrate on your career to make your unit achieve a sound progress and further improvement. To this end, Weifude is willing to advance hand in hand with you to create our common brilliance.
三、管理特色
III Management Features
专业的管理
Professional Management
服务宗旨：客户第一，质量至上，信守承诺，力争客户满意。
Service Tenet: Put the customer first, ensure the upmost quality, keep our promises and strive for customer satisfaction.
服务目标：100%服务响应，100%服务承诺，超出客户预期。
Service Goal: 100% service response, 100% commitment toservice and exceed customer expectations. 专职营养师设计菜单
Menu Designed by Professional Nutritionists
我公司聘请专业国家高级营养师专职设计菜单，既满足口味上的需求又兼顾营养的摄入。控制高危食品的出现。比如鲜黄花，不熟的豆角，炭火烧烤等。
Our Company invites professional national senior nutritionists for full-time menu design, which could not only satisfy the demand of taste but also combine the intake of nutrition. We control the appearance of any high-risk food, such as fresh day-lily buds, underdone beans and charcoal fire barbecue.
高标准的卫生操作系统
High-Standard Hygienic Operating System
专职出品控制人员。从进货源头既杜绝不合格产品的流入依法索证，严格加工制作流程的管理，成品制作完成后控制合理温度，必按照卫生系统规定留样杜绝食物中毒现象。流程中避免添加剂的使用。合理控制器具的清洁与消毒，并指导使用合理的清洁消毒药剂。公司进过大量的考察借鉴制定有多达25页的配图卫生要求细则，遵循7S卫生管理制度，要求员工掌握并定期考核，以达到最实际的使用效能。
There are allocated full-time product control personnel. It is required to eliminate inflow of any unqualified products from the stock source with the certificates kept according to law and implement strict management of the
processing and production process. It is required to control reasonable temperature after the finished products are produced and to reserve samples according to the stipulations of the health system to eliminate any phenomenon of food poisoning. It is required to avoid the use of any additives in the process. It is required to reasonably control the cleaning and disinfection of equipment and guide the use of reasonable cleaning and disinfection agents. The Company has carried out a lot of investigations and studies and formulated the hygienic requirements specifications of up to 25 pages with illustrations. In following the 7S hygiene management system, the employees are required to master it and go through periodic assessment to achieve the most practical use efficiency.
与顾客的及时沟通
Timely Communication with Customers
一年两次定期大范围的征求顾客意见，及时调整菜单及服务内容。平时实时抽样调查顾客反映，针对重点客户尽量满足个体需求。
It is required to solicit opinions from the customers twice a year at regular intervals and in a large scale to timely adjust the menu and service content. At ordinary times, it is required to make real-time sampling to investigate the reflections of customers and try to meet the individual demand of the key customers.
有效地安全策略
Effective Safety Strategy
每月定期的全体安全培训，分为两期进行。一次为食品安全，防火防滑，避免工伤和水电气的安全正确操作。一次为国家，企业安全需求讲座。
There are regular safety trainings each month for all the employees, which are conducted in two sessions. One is focused on food safety, fire prevention and skid resistance, industrial injury prevention and safety and correct operation of utility facilities. The other is lectures on the state and enterprise safety requirements.
全员足额的购买责任保险，确保有意外事件发生时及时有效的处理索赔事件。
We have purchased liability insurance in full-specified amount for all the employees to ensure timely and effective settlement of the claims for compensation in case of any incidents.
精心设计服务计划，打造您独有的服务模式
Meticulously Design the Service Plan to Create Your Unique Service Model
我们会在服务合同谈判过程中与您沟通贵方的具体情况，通过我方的专业团队，根据实际运营规范，为您量身设计服务方案。并按照一方案多路径的原则，在运营中及时调整服务方案，为客户提供最贴合的服务。
We would communicate with you on your specific circumstance in the process of service contract negotiations and
customize design of the service scheme for you through our professional team according to the practical operation specifications. In addition, we would timely adjust the service scheme in the process of operation in the principle of “one scheme, multiple path” to provide the most appropriate services for our customers.
四、日常运营介绍
IV Routine Operation Introduction
现有服务单位
Existing Service Units
北京哈罗英国学校
提供现场供餐服务
Harrow International School Beijing
Providing site meal service
北京BISS国际学校
提供现场供餐服务
Beijing BISS International School
Providing site meal service
天津泰达国际学校
提供现场供餐服务
Tianjin Teda International School
Providing site meal service
北京青苗国际双语学校顺义校区
提供送餐服务
Beijing Beanstalk International Bilingual School (Shunyi Campus)
Providing meal delivery service
北京东城区动物检验检疫中心
提供现场管理服务
Beijing Dongcheng District Animal Inspection and Quarantine Center
Providing site management service
营运中首要的安全策略
Primary Safety Strategy in Operation
众所周知餐饮企业的食品安全是重中之重。我们在所有的营运策略中把安全是放在第一位的。我们把安全的食品每天提供给我们的每一位客户，确保他们的身体健康。其中包含有各种食品过敏，特殊体质，及不同宗教的特殊需求人士。同时严格控制水，电，燃气，虫害。避免各种类型的责任事故，并定期定时的检查，维护，保养及更新设备设施。从我们服务商的角度上，绝不给甲方带来任何安全风险。
It is well known that the food safety in catering enterprises is the top priority. In all our operating strategies, we have put safety in the first place. We provide safe food every day to each of our customers to ensure their good health, among whom there are various people with food allergies, special physical fitness, or special requirements for different religions. At the same time, we take strict control on water, electricity, gas and pests to avoid any liability accidents of various kinds. In addition, we inspect, maintain, service and update our equipment and facilities at regular intervals and definite time. From the perspective of us as a service provider, we would definitely bring no safety risk at all to our customers.
同行业中最高级别的营养策略
Highest Level of Nutrition Strategy in the Same Industry
在日常的营运中，根据客户的实际需求指定营养餐的具体含量及内容。现有客户执行的标准如下： In our routine operation, we would specify the specific concentration and content of the nutritious food according to the actual demand of our customers. The executive standard for our existing customers is as follows:
1. 不含有任何添加剂及味精类物质
1. Contain no additives and monosodium glutamate
2. 不含有任何转基因食品
2. Contain no genetically modified food
3. 制作过程中少油少糖少盐
3. Use less oil, less sugar and less salt in the production process
4. 尽量减少复合调味料的使用
4. Try to minimize the use of compound seasoning
5. 在制作菜单时，不但考虑品种的多样化还要考虑具体菜品的多样化搭配
5. Consider not only the diversification of variety but also the diversified collocation of specific dishes in making the menu
6. 半成品定制化，自产化。依托自营的食品厂，及良好的合作关系。使许多半成品定制生产以确保食品质量的控制。现在实现定制的品项有中西餐熟食肉类比如热狗肠，火腿，酱肉；欧式面包；中餐面食点心
6. Customize and self-produce the semi-finished products. Relying on our self-supporting food factories and good cooperative relationship, we customize production of many semi-finished products to ensure the control of food quality. The current customized items include such deli meats of both Chinese and Western foods as hot dog, ham, spiced pork; European-style bread; Chinese-style cooked wheaten food and snack
7. 日常所使用的食品均采用市场上大众化的知名品牌。以达到社会舆论监督化的目的，比如奶产品选定三元牌
7. Take the popular famous brands on the market for all the daily-used food to achieve the goal of supervision by public opinions. For example, we select “Sanyuan Brand” for the dairy products
8. 特殊人群根据医师的要求，由专人进行制作以确保食品安全健康
8. Designate the specially-assigned personnel to produce the food for the special crowd according to the doctors’ requirements to ensure the food safety and health
有效地沟通策略
Effective Communication Strategy
根据客户的需求制作合适体贴的菜单，并定期与客户举行食品说明会，沟通关于食品质量的问题。包括试餐，更改，答疑，讲解等。我们不承诺永不犯错误，但是我们承诺一定在第一时间解决问题。 We make an appropriate and considerate menu according to the customers’ demand; also we hold food consulation sessions with our customers at regular intervals to communicate about any problems of food quality, including test-meals, alterations, Q&A, and so forth. We can’t promise that we won’t sometimes make mistakes, but we do promise to solve any problems that may arise the first time they do.
精心设计服务计划及内容
Meticulous Design of Service Plan and Content
我们为避免长时间服务导致的口味疲劳。通常会在每个月为客户提供一个特殊食品的食品节。比如日式食品节，西班牙食品节，水果节，蔬菜节，圣诞节等。
To make sure our customers don’t tire of the service we offer, we usually provide our customers a special food festival each month, such as a Japanese-style food festival, a Spanish food festival, fruit festival, vegetable festival, Christmas and so forth.
一、公司名称
I
Company Name: 北京维福德餐饮管理有限公司
Beijing Nutri-food Catering Management Co., Ltd.
二、公司简介
II Company Profile
北京维福德餐饮管理有限公司是成立于2013年的一家集现场供餐，预制配送，协议代管，加盟经营于一体的餐饮管理企业。是目前同行业中专业力量较强的一家。公司凭借雄厚的财力，物力遵循集中（零账期）采购的原则，可以采购到物美价廉的优质食品。以利于公司达到统一管理流程，不同项目点同单同质，最大限度的降低中间损耗环节，降低成本，还利于客户。使选择我们的客户可以得到更多的实惠和服务。维福德餐饮管理有限公司根据自己的经验和先进的，专业餐饮理念，正在逐步的扩大自己的市场份额。 Founded in 2013, Beijing Weifude Catering Management Co., Ltd. is a catering management enterprise integrating site meal, preparation and distribution, contractual agency and franchise business. It is, at present, a strongly professional enterprise within the same industry. By virtue of its abundant financial and material resources and in compliance with the principle of centralized purchase (zero account period), the Company can purchase the cheap and fine high-quality food, so as to facilitate the Company to achieve the unified management process, to ensure the homogeneity for the same order at different project sites and to maximize the reduction of the intermediate loss links to reduce the costs and benefit the customers, which can enable those choosing-us customers to get even more benefits and services. With its own experience and the advanced and professional catering concept, Beijing Weifude Catering Management Co., Ltd. has been gradually expanding its own market share.
公司自成立以来一直延续着“专业服务，诚信为本”的经营理念，用我们专业的力量配以科学的管理方法，迎和客户的需求使得我们的餐成为“放心餐，安心餐”。从餐的角度去配合客户的员工工作，提高企业的凝聚力。与客户达到双赢的目的。
Since its establishment, the Company has been following the operation philosophy of “professional service and good faith” to cope with the demand of customers with our profession accompanied by the scientific management methods, so as to make our meals become the “trustworthy meal and reassuring meal”. From the perspective of meal, it has been coordinating with the work on the employees of the customers to improve the enterprise cohesion, so as to achieve the goal of win-win with the customers.
随着我国在全球的经济地位不断地提高，新的一套科学管理理念体系正在形成。各企事业单位的领导层更是把精力和管理重点放到了日常的重要事务中去。维福德的存在就是使您不必再去为后勤这些琐事费心费力，集中精力做好事业，让您的单位可以良性发展更上一层楼。为此，维福德愿意与您携手进步打造共同的辉煌。
With the constant improvement of China’s economic status in the globe, a new set of scientific management concept systems are being formed. The managements of various enterprises and institutions have put their energy and management focus even more on the routine important affairs. The existence of Weifude would make you no longer need to bother and worry about such trivial things as logistics but concentrate on your career to make your unit achieve a sound progress and further improvement. To this end, Weifude is willing to advance hand in hand with you to create our common brilliance.
三、管理特色
III Management Features
专业的管理
Professional Management
服务宗旨：客户第一，质量至上，信守承诺，力争客户满意。
Service Tenet: Put the customer first, ensure the upmost quality, keep our promises and strive for customer satisfaction.
服务目标：100%服务响应，100%服务承诺，超出客户预期。
Service Goal: 100% service response, 100% commitment toservice and exceed customer expectations. 专职营养师设计菜单
Menu Designed by Professional Nutritionists
我公司聘请专业国家高级营养师专职设计菜单，既满足口味上的需求又兼顾营养的摄入。控制高危食品的出现。比如鲜黄花，不熟的豆角，炭火烧烤等。
Our Company invites professional national senior nutritionists for full-time menu design, which could not only satisfy the demand of taste but also combine the intake of nutrition. We control the appearance of any high-risk food, such as fresh day-lily buds, underdone beans and charcoal fire barbecue.
高标准的卫生操作系统
High-Standard Hygienic Operating System
专职出品控制人员。从进货源头既杜绝不合格产品的流入依法索证，严格加工制作流程的管理，成品制作完成后控制合理温度，必按照卫生系统规定留样杜绝食物中毒现象。流程中避免添加剂的使用。合理控制器具的清洁与消毒，并指导使用合理的清洁消毒药剂。公司进过大量的考察借鉴制定有多达25页的配图卫生要求细则，遵循7S卫生管理制度，要求员工掌握并定期考核，以达到最实际的使用效能。
There are allocated full-time product control personnel. It is required to eliminate inflow of any unqualified products from the stock source with the certificates kept according to law and implement strict management of the
processing and production process. It is required to control reasonable temperature after the finished products are produced and to reserve samples according to the stipulations of the health system to eliminate any phenomenon of food poisoning. It is required to avoid the use of any additives in the process. It is required to reasonably control the cleaning and disinfection of equipment and guide the use of reasonable cleaning and disinfection agents. The Company has carried out a lot of investigations and studies and formulated the hygienic requirements specifications of up to 25 pages with illustrations. In following the 7S hygiene management system, the employees are required to master it and go through periodic assessment to achieve the most practical use efficiency.
与顾客的及时沟通
Timely Communication with Customers
一年两次定期大范围的征求顾客意见，及时调整菜单及服务内容。平时实时抽样调查顾客反映，针对重点客户尽量满足个体需求。
It is required to solicit opinions from the customers twice a year at regular intervals and in a large scale to timely adjust the menu and service content. At ordinary times, it is required to make real-time sampling to investigate the reflections of customers and try to meet the individual demand of the key customers.
有效地安全策略
Effective Safety Strategy
每月定期的全体安全培训，分为两期进行。一次为食品安全，防火防滑，避免工伤和水电气的安全正确操作。一次为国家，企业安全需求讲座。
There are regular safety trainings each month for all the employees, which are conducted in two sessions. One is focused on food safety, fire prevention and skid resistance, industrial injury prevention and safety and correct operation of utility facilities. The other is lectures on the state and enterprise safety requirements.
全员足额的购买责任保险，确保有意外事件发生时及时有效的处理索赔事件。
We have purchased liability insurance in full-specified amount for all the employees to ensure timely and effective settlement of the claims for compensation in case of any incidents.
精心设计服务计划，打造您独有的服务模式
Meticulously Design the Service Plan to Create Your Unique Service Model
我们会在服务合同谈判过程中与您沟通贵方的具体情况，通过我方的专业团队，根据实际运营规范，为您量身设计服务方案。并按照一方案多路径的原则，在运营中及时调整服务方案，为客户提供最贴合的服务。
We would communicate with you on your specific circumstance in the process of service contract negotiations and
customize design of the service scheme for you through our professional team according to the practical operation specifications. In addition, we would timely adjust the service scheme in the process of operation in the principle of “one scheme, multiple path” to provide the most appropriate services for our customers.
四、日常运营介绍
IV Routine Operation Introduction
现有服务单位
Existing Service Units
北京哈罗英国学校
提供现场供餐服务
Harrow International School Beijing
Providing site meal service
北京BISS国际学校
提供现场供餐服务
Beijing BISS International School
Providing site meal service
天津泰达国际学校
提供现场供餐服务
Tianjin Teda International School
Providing site meal service
北京青苗国际双语学校顺义校区
提供送餐服务
Beijing Beanstalk International Bilingual School (Shunyi Campus)
Providing meal delivery service
北京东城区动物检验检疫中心
提供现场管理服务
Beijing Dongcheng District Animal Inspection and Quarantine Center
Providing site management service
营运中首要的安全策略
Primary Safety Strategy in Operation
众所周知餐饮企业的食品安全是重中之重。我们在所有的营运策略中把安全是放在第一位的。我们把安全的食品每天提供给我们的每一位客户，确保他们的身体健康。其中包含有各种食品过敏，特殊体质，及不同宗教的特殊需求人士。同时严格控制水，电，燃气，虫害。避免各种类型的责任事故，并定期定时的检查，维护，保养及更新设备设施。从我们服务商的角度上，绝不给甲方带来任何安全风险。
It is well known that the food safety in catering enterprises is the top priority. In all our operating strategies, we have put safety in the first place. We provide safe food every day to each of our customers to ensure their good health, among whom there are various people with food allergies, special physical fitness, or special requirements for different religions. At the same time, we take strict control on water, electricity, gas and pests to avoid any liability accidents of various kinds. In addition, we inspect, maintain, service and update our equipment and facilities at regular intervals and definite time. From the perspective of us as a service provider, we would definitely bring no safety risk at all to our customers.
同行业中最高级别的营养策略
Highest Level of Nutrition Strategy in the Same Industry
在日常的营运中，根据客户的实际需求指定营养餐的具体含量及内容。现有客户执行的标准如下： In our routine operation, we would specify the specific concentration and content of the nutritious food according to the actual demand of our customers. The executive standard for our existing customers is as follows:
1. 不含有任何添加剂及味精类物质
1. Contain no additives and monosodium glutamate
2. 不含有任何转基因食品
2. Contain no genetically modified food
3. 制作过程中少油少糖少盐
3. Use less oil, less sugar and less salt in the production process
4. 尽量减少复合调味料的使用
4. Try to minimize the use of compound seasoning
5. 在制作菜单时，不但考虑品种的多样化还要考虑具体菜品的多样化搭配
5. Consider not only the diversification of variety but also the diversified collocation of specific dishes in making the menu
6. 半成品定制化，自产化。依托自营的食品厂，及良好的合作关系。使许多半成品定制生产以确保食品质量的控制。现在实现定制的品项有中西餐熟食肉类比如热狗肠，火腿，酱肉；欧式面包；中餐面食点心
6. Customize and self-produce the semi-finished products. Relying on our self-supporting food factories and good cooperative relationship, we customize production of many semi-finished products to ensure the control of food quality. The current customized items include such deli meats of both Chinese and Western foods as hot dog, ham, spiced pork; European-style bread; Chinese-style cooked wheaten food and snack
7. 日常所使用的食品均采用市场上大众化的知名品牌。以达到社会舆论监督化的目的，比如奶产品选定三元牌
7. Take the popular famous brands on the market for all the daily-used food to achieve the goal of supervision by public opinions. For example, we select “Sanyuan Brand” for the dairy products
8. 特殊人群根据医师的要求，由专人进行制作以确保食品安全健康
8. Designate the specially-assigned personnel to produce the food for the special crowd according to the doctors’ requirements to ensure the food safety and health
有效地沟通策略
Effective Communication Strategy
根据客户的需求制作合适体贴的菜单，并定期与客户举行食品说明会，沟通关于食品质量的问题。包括试餐，更改，答疑，讲解等。我们不承诺永不犯错误，但是我们承诺一定在第一时间解决问题。 We make an appropriate and considerate menu according to the customers’ demand; also we hold food consulation sessions with our customers at regular intervals to communicate about any problems of food quality, including test-meals, alterations, Q&A, and so forth. We can’t promise that we won’t sometimes make mistakes, but we do promise to solve any problems that may arise the first time they do.
精心设计服务计划及内容
Meticulous Design of Service Plan and Content
我们为避免长时间服务导致的口味疲劳。通常会在每个月为客户提供一个特殊食品的食品节。比如日式食品节，西班牙食品节，水果节，蔬菜节，圣诞节等。
To make sure our customers don’t tire of the service we offer, we usually provide our customers a special food festival each month, such as a Japanese-style food festival, a Spanish food festival, fruit festival, vegetable festival, Christmas and so forth.